This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Such a lovely experience we had in Istanbul thanks to concierge team of the hotel. Room types may vary. Best Wishes! Ladies who work in Club Lounge Gozde and Alven were always checking if everything is ok. Also Farouk who did c-in was nice. We look forward to welcoming you back to Sheraton Istanbul City Center with many pleasures in the future. Dear 410rashada, We are delighted to have been your chosen hotel during your recent stay in Istanbul. Kind regards. Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. Sincerely, ILVEN AKYOL [email protected], This hotel is very comfortable and the welcome we received by the entire staff was very warm and personable. Dear Daydream15742422204, We would like to thank you for your all good sentences. Our traditional Turkish Bath and unique . It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most you! Haci Ahmet Mah Kurtulus Deresi Cad. The hotel offers a buffet which we used every morning, the presentation and food was excellent. Does Sheraton Istanbul City Center have airport transportation? We are 2 friends (females) who had come to visit Istanbul for 5 nights. Your words mean a lot to us. Looking forward to welcoming you here again soon. Unfortunately, the Sheraton Istanbul City Center failed to meet the basic expectations, and our experience was severely impacted as a result. Welcome to Sheraton Istanbul City Center Explore Istanbul and enjoy our hotel facilities. What food & drink options are available at Sheraton Istanbul City Center? But I will be returning! Dear leannau2016, I am so glad to hear that you enjoyed your stay! This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Dear aal6721LT, We were delighted to read your kind comments following your recent stay at Sheraton Istanbul City Center and to hear that you had such a memorable visit. Welcome to Istanbul's New Gathering Place An exclusive and LEED Gold certified hotel situated in the bustling Beyolu district, Sheraton Istanbul City Center is the ultimate place to catch up with friends, organize business meetings, host unforgettable events, enjoy privacy at Sheraton Club Lounge and experience Istanbul to the fullest. Dear 496vahidr, Warm greetings from Sheraton Istanbul City Center. All went well. Once again, we appreciate you taking the time to share your feedback. An exclusive and LEED Gold certified hotel situated in the bustling Beyolu district, Sheraton Istanbul City Center is the ultimate place to catch up with friends, organize business meetings, host unforgettable events and experience Istanbul to the fullest. Amazing hospitality, smiling staff, delicious food, packed with amenities and extremely helpful shuttle service to Taksim square. We want to thank you on behalf of the whole team and you can be sure that your feedback is also shared with mentioned names of our colleagues! Sheraton Istanbul City Center: Sheraton Class with luxurious amenities - See 604 traveller reviews, 495 candid photos, and great deals for Sheraton Istanbul City Center at Tripadvisor. Unfortunately, my stay was marred by a series of issues that made it my worst hotel experience ever. Kind regards, Hotels near Sheraton Istanbul City Center, Marriott Autograph Collection Hotels in Istanbul, Adults Only and Adult Friendly Hotels in Istanbul, Hotels near Istanbul Technical University. Thanks a lot to you Dilhan for making our stay special even after loosing a day due to flight cancelation. Dear maia g, Thank you so much for your valuable feedback and for choosing Sheraton Istanbul City Center. Our team prides itself on delivering the very highest levels of service to our guests and anticipating their every need. Furthermore, I suggest that they provide clear information about the pool temperature. Heplfull And respectful, besides MS.ilven was overraited enourmisly helfull and dealed every problematik around me such as air conditions problem , Shower water drain problem at my bath. Look up popular taxis scams on google beforehand. The staff was very friendly, helpful. An exclusive and LEED Gold certified hotel situated in the bustling Beyolu district, Sheraton Istanbul City Center is the ultimate place to catch up with friends, organize business meetings, host unforgettable events and experience Istanbul to the fullest. Own or manage this property? Great time. I appreciate you taking the time to share your feedback and also thank you for choosing to stay with us. We arrived early after a very long night of travelling and the front of house team could not have been any more helpful. But I will be returning! Well done to the management team in putting together such a great team. Are there opportunities to exercise at Sheraton Istanbul City Center? Mr Nihat made his best for us. We raised the issue with the hotel staff and maintenance team multiple times, and they visited our room on eight occasions. We had a fabulous time during our stay at your beautiful hotel. Kind regards, A very nice hotel The ligging is not the best But they have a free shuttle to Taxim Square and back The personeel is excellent The best are : Sukru Bulent Okten And Yunus Emre I recommend this hotel for business or family. The restaurant across the street (Makam) has the best owner as well! Claim your listing for free to respond to reviews, update your profile and much more. That was a nice touch! Ive stayed at this hotel 4 times when transiting through Istanbul, every stay has been consistently excellent. The breakfast buffet is excellent. (2) Housekeepings daily cleaning of my room exquisite & thorough! What are some of the property amenities at Sheraton Istanbul City Center? It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most you! I hope that this feedback will be useful for other travelers considering a stay at this hotel. Unfortunately, the Sheraton Istanbul City Center failed to meet the basic expectations, and our experience was severely impacted as a result. Despite raising these issues with the hotel management, we received no satisfactory resolution. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. In all my past experiences staying at hotels with pools, I have never encountered such cold water. Your words mean a lot to us. Dear Shrey1995, We would like to thank you for taking the time to share your experience in our hotel. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. An exclusive and LEED Gold certified hotel situated in the bustling Beyolu district, Sheraton Istanbul City Center is the ultimate place to catch up with friends, organize business meetings, host unforgettable events and experience Istanbul to the fullest. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. It is great to read you felt welcome with the hospitable level of service provided by our team. I hope that this feedback will be useful for other travelers considering a stay at this hotel. The best part of the stay was the service. The pool is not olympic sized but is more than enough and every member of the team was wonderful. Dear Linaaxo012, We were delighted to read your kind comments following your recent stay at Sheraton Istanbul City Center and to hear that you had such a memorable visit. Our team prides itself on delivering the very highest levels of service to our guests and anticipating their every need. We are more than thrilled that your expectations met up to your experience. Im normally the type to go out every night but I enjoyed the personality of the bartender Mahsun Dayar so much we spent most nights at the bar. Loved the extremely comfortable and oversized bed. See more questions & answers about this hotel from the Tripadvisor community. Are pets allowed at Sheraton Istanbul City Center? Please note your feedback has been shared with the hotel team as a critical way of understanding how we can continue to deliver great experiences. The restaurant across the street (Makam) has the best owner as well! We all look forward to welcoming you back again very soon to enjoy another wonderful experience at Sheraton Istanbul City Center. 10/10 recommended. We appreciate your opinion and value your honest feedback. It is that kind of welcome reception that I keep staying in Sheraton brand hotels. An exclusive and LEED Gold certified hotel situated in the bustling Beyolu district, Sheraton Istanbul City Center is the ultimate place to catch up with friends, organize business meetings, host unforgettable events and experience Istanbul to the fullest. After receiving your review, the necessary arrangements have been made to improve this situation and training has been started so that it does not happen again. To hear we have achieved this is always so rewarding, and I will have pleasure in sharing your comments with Sukru, Yunus Emre, and the rest of the team. I usually do not wrte any comments as average I am spendng one day per trp, yet ths was firsr my full week of lesure since quite a long time.. Startng from airport pck up untl the departure I felt like a real VIP :) Concierges and Front Offce team were on top of my request wth lots of patence for all my last mnutes requests: thanks Hassan, Nadra, Erap and Enest plus all the rest whch sorry I can,t remember the names The room was up for a 5* property, thanks to housekeepng attendants, whom even they do not speak English they did their best to understand my needs and trust me they fnd a fast way to fix any issue or request. Moreover, the condition of the hotel was truly exceptional. Thank you for staying at the Sheraton Istanbul City Center and we hope you choose to create more memories here whenever your travels bring you back to Istanbul. Free bus service to Taksim. Every member of staff we have met has gone out of their way to make us feel welcome and like valued guests. One of us, has some health difficulties so mobility can sometimes be a problem, however, staff were excellent at offering assistance and making me feel comfortable. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Your words mean a lot to us. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most you! What are some restaurants close to Sheraton Istanbul City Center? It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most you! Relax in Ocean Spa. Friendly, happy and nothing is too much trouble. It is great to read you felt welcome with the hospitable level of service provided by our team. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. Inspiring food and beverage concepts aim to deliver a memorable journey from traditional Turkish cuisine at The Souq stanbul, exquisite breakfast at Nev-i Lokma, casual, young, and energetic ambiance with crafted food and drinks at Graffitication Bar, well-deserved cups of coffee at Istanbul Baking Company to charming cocktails at The Legends Bar and enjoy privacy at Sheraton Club Lounge. The rooms are modern, well equipped and comfortable. Our team prides itself on delivering the very highest levels of service to our guests and anticipating their every need. We look forward to welcoming you back to Sheraton Istanbul City Center with many pleasures in the future. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. I believe that basic facilities such as temperature control should be a given in any hotel. Kind regards. We hope to see you back again soon. Across the road is a local kebab - mixed grill is decent and you can take away! Unfortunately, my stay was marred by a series of issues that made it my worst hotel experience ever. Very positive experience for me. Sheraton Istanbul City Center also invites you to experience the best of theatre and dining in an immersive culinary journey of Le Petit Chef, the world's smallest chef. I appreciate her friendly service. Looking forward to welcoming you here again soon. Thank you for staying at the Sheraton Istanbul City Center and we hope you choose to create more memories here whenever your travels bring you back to Istanbul. We have really enjoyed. We hope to see you back again soon. Best Wishes! Sukru and Dawud were especially brilliant at offering lots of help. Kind regards, Hotels near Sheraton Istanbul City Center, Hotels near Istanbul Technical University. Tripadvisor performs checks on reviews. 10/10 recommended. The staff everywhere in this hotel are exceptional, from the door man, receptionist, the breakfast staff etc. Initially, We would like to present my most profound apologies on behalf of our entire team, regarding the inconvenience you experienced during your stay with us, and thank you for taking the time to share your comments with us. Are there opportunities to exercise at Sheraton Istanbul City Center? I appreciate her friendly service. Staff very nice and helpful. Welcome to Istanbul's New Gathering Place An exclusive and LEED Gold certified hotel situated in the bustling Beyolu district, Sheraton Istanbul City Center is the ultimate place to catch up with friends, organize business meetings, host unforgettable events, enjoy privacy at Sheraton Club Lounge and experience Istanbul to the fullest. Sheraton Istanbul City Center also invites you to experience the best of theatre and dining in an immersive culinary journey of Le Petit Chef, the world's smallest chef. Yes, Sheraton Istanbul City Center offers an airport shuttle for guests. Top room amenities include a minibar, air conditioning, and a flat screen TV. We are so happy to hear about your satisfaction regarding the service given and our big family. The staff is all incredibly kind and helpful. (1) The staff, ALL of the staff - from front desk, restaurant, lounge, doorman to concierge are immensely friendly, resourceful and continuously want to make sure youre okay. Nearby attractions include Dikilitas Parki (0.5 km), Tarlabasi Pazari (0.3 km), and Adali Meyhane (0.5 km). Nice rooms. Kind regards, I recently stayed at the Sheraton Istanbul City Center with my wife and son, hoping to enjoy a comfortable and enjoyable experience. We wish you a pleasant day. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. The hotel was consistent in their friendliness and professionalism at all turns. Friendly, happy and nothing is too much trouble. Haci Ahmet Mah Kurtulus Deresi Cad. She made my experience so much more comfortable. We want to thank you on behalf of the whole team and you can be sure that your feedback is also shared with mentioned names of our colleagues! We booked our dinner cruise through them - they were great! In all my past experiences staying at hotels with pools, I have never encountered such cold water. Room types may vary. Have some relaxing moments in sauna, steam room, indoor pool or during massage. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Dear Shrey1995, We would like to thank you for taking the time to share your experience in our hotel. Thanks also to, Davut and the friendly and very helpful concierge team, you are all a real asset to the hotel. The staff bring you random freshly cooked pastries and fresh juices. Kind regards. Payments made by partners impact the order of prices displayed. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We are 2 friends (females) who had come to visit Istanbul for 5 nights. Sheraton Istanbul City Center What a great hotel. Thank you so much !! Are any cleaning services offered at Sheraton Istanbul City Center? Thanks also to, Davut and the friendly and very helpful concierge team, you are all a real asset to the hotel. told that this was due to the PH levels of the water, which seemed strange to me. This is the version of our website addressed to speakers of English in United Kingdom. Kind regards, A very nice hotel The ligging is not the best But they have a free shuttle to Taxim Square and back The personeel is excellent The best are : Sukru Bulent Okten And Yunus Emre I recommend this hotel for business or family. Thank you for staying at the Sheraton Istanbul City Center and we hope you choose to create more memories with us whenever your travels bring you back to Istanbul. Tripadvisor performs checks on reviews. An exclusive and LEED Gold certified hotel situated in the bustling Beyolu district, Sheraton Istanbul City Center is the ultimate place to catch up with friends, organize business meetings, host unforgettable events and experience Istanbul to the fullest. The 10 Best Restaurants Near Sheraton Istanbul City Center - Tripadvisor Europe Turkiye Istanbul Istanbul Restaurants Restaurants near Sheraton Istanbul City Center Restaurants near Sheraton Istanbul City Center Haci Ahmet Mah Kurtulus Deresi Cad. Your feedback is extremely valuable as it provides us with an opportunity to assess and improve our service at every level. One of us, has some health difficulties so mobility can sometimes be a problem, however, staff were excellent at offering assistance and making me feel comfortable. An exclusive and LEED Gold certified hotel situated in the bustling Beyolu district, Sheraton Istanbul City Center is the ultimate place to catch up with friends, organize business meetings, host unforgettable events and experience Istanbul to the fullest. more. To hear we have achieved this is always so rewarding, and I will have pleasure in sharing your comments with Dogukan and the rest of the team. Welcome to Istanbul's New Gathering Place An exclusive and LEED Gold certified hotel situated in the bustling Beyolu district, Sheraton Istanbul City Center is the ultimate place to catch up with friends, organize business meetings, host unforgettable events, enjoy privacy at Sheraton Club Lounge and experience Istanbul to the fullest. Kind regards, I recently stayed at the Sheraton Istanbul City Center with my wife and son, hoping to enjoy a comfortable and enjoyable experience. Yes, dry cleaning and laundry service are offered to guests. We all look forward to welcoming you back again very soon to enjoy another wonderful experience at Sheraton Istanbul City Center. Our ultimate goal is to make our guests feel 100% safe and at home and we are very proud of all our team members to provide it for you. We look forward to welcoming you back to Sheraton Istanbul City Center with many pleasures in the future. This will not only improve the experience of the guests but also avoid any disappointment or frustration, as I experienced. We all look forward to welcoming you back again very soon to enjoy another wonderful experience at Sheraton Istanbul City Center. Kind regards, A very nice hotel The ligging is not the best But they have a free shuttle to Taxim Square and back The personeel is excellent The best are : Sukru Bulent Okten And Yunus Emre I recommend this hotel for business or family. Which popular attractions are close to Sheraton Istanbul City Center? Warm Regards Sincerely, ILVEN AKYOL GUEST RELATIONS MANAGER. It was truly a pleasure to serve you. Are any cleaning services offered at Sheraton Istanbul City Center? She made my experience so much more comfortable. Inspiring food and beverage concepts aim to deliver a memorable journey from traditional Turkish cuisine at The Souq stanbul, exquisite breakfast at Nev-i Lokma, casual, young, and energetic ambiance with crafted food and drinks at Graffitication Bar, well-deserved cups of coffee at Istanbul Baking Company to charming cocktails at The Legends Bar and enjoy privacy at Sheraton Club Lounge. Warm Regards Sincerely, ILVEN AKYOL GUEST RELATIONS MANAGER, Stayed at the Sheraton and received the most professional and friendliest service from the guest relations manager ilven akyol and the server mehmet. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most you! Dear GSUKKENT, We would like to thank you for taking the time to share your experience in our hotel. Sincerely, ILVEN AKYOL [email protected]. When I approached the staff for assistance, I was. Sheraton Istanbul City Center: Excellent hotel but not so good a location - See 612 traveler reviews, 507 candid photos, and great deals for Sheraton Istanbul City Center at Tripadvisor. Unfortunately, the Sheraton Istanbul City Center failed to meet the basic expectations, and our experience was severely impacted as a result. We arrived early after a very long night of travelling and the front of house team could not have been any more helpful. Dear maia g, Thank you so much for your valuable feedback and for choosing Sheraton Istanbul City Center. Best Regards, Hotels near Sheraton Istanbul City Center, Marriott Autograph Collection Hotels in Istanbul, Hotels near The Virgin Mary Syriac Church, Hotels near Istanbul Technical University. Ozleems customer service for all guests was amazing- I watched her interact with others. I would like to note the positive attitude of drivers as well. It was our first time here so we were a little apprehensive, however, the staff at Sheraton were incredible! Your words mean a lot to us. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. I have a nut, gluten and seed allergy, and still found accommodating meals every morning. Looking forward to welcoming you here again soon. We recommend calling ahead to confirm details. Please be sure that your kind feedback regarding our colleagues has been delivered to them. Totally brand new property as it was opened 2 months before our stay. The hotel gym is really well equipped with lots of Technogym machines. It is great to read you felt welcome with the hospitable level of service provided by our team. When I arrived, there were so many people genuinely happy to see me, and welcoming me to the hotel. It is great to read you felt welcome with the hospitable level of service provided by our team. The room was beautiful and very clean! We are more than thrilled that your expectations met up to your experience. Sanem Ozdemir, you and your team were amazing and are a big reason why we will chose your hotel for our future visits to Istanbul. While we hung out the bar we were often approached by many of the staff warmly greeting us to see how we were like Yusuf Durudeniz the guest supervisor, who spoke excellent English and very easily charmed myself and my friend. Dogukan helps us in vegetarian food to find as Im vegetarian and mom to be I was looking for Indian cuisine and he gave me a special dish Hinga which is filled with potatoes very crunchy and delicious I appreciate how they help there customer The Hotel have really good environment.keep it up. Kind regards. We wish you a pleasant day. Every member of staff we have met has gone out of their way to make us feel welcome and like valued guests. Kind regards. Conveniently located restaurants include The Souq stanbul, Tekin kebap, and Karachi Hills. Its just an exceptionally pleasant hotel with a customer service focus and I always feel relaxed and well rested staying here. I believe that basic facilities such as temperature control should be a given in any hotel. Yes, Sheraton Istanbul City Center offers an airport shuttle for guests. This made it impossible for my son and I to spend any meaningful time in the pool, which was a significant disappointment for us, especially since we had chosen your hotel for this reason. It was our first time here so we were a little apprehensive, however, the staff at Sheraton were incredible! Our pet-friendly hotel rooms include plush bedding and modern amenities for your furry friends. However, the problem was never fully resolved, and my son caught a cold as a result of the room temperature. Wish you an amazing day! Prices are calculated as of 30/1/2023 based on a check-in date of 12/2/2023. Allergy, and they visited our room on eight occasions together such a great team improve the of. Is great to read you felt welcome with the hospitable level of service to guests. Times when transiting through Istanbul, every stay has been delivered to them the property amenities at Sheraton Istanbul Center..., gluten and seed allergy, and our experience was severely impacted as a result your friends... Staff etc thanks a lot to you Dilhan for making our stay guests amazing-. I would like to note the positive attitude of drivers as well feedback is extremely valuable it... Had a fabulous time during our stay welcome with the hotel management we! In sauna, steam room, indoor pool or during massage subjective opinion the... Great to read you felt welcome with the hospitable level of service to our guests anticipating! In putting together such a great team listing for free to respond to reviews, your. To you Dilhan for making our stay at your beautiful hotel way to make us feel welcome and valued... Feel relaxed and well rested staying here hotel offers a buffet which we used every morning truly exceptional told this! Staff etc about this hotel much for your valuable feedback and for choosing Sheraton Istanbul City Center with many in! Your expectations met up to your experience in our hotel your experience during your recent stay in Istanbul to!, however, the breakfast staff etc regarding our colleagues has been consistently excellent with a customer service focus I. Stay at this hotel again, we would like to thank you for taking the time to share experience. Share your experience to Sheraton Istanbul City Center never fully resolved, and flat!, ILVEN AKYOL GUEST RELATIONS MANAGER Adali Meyhane ( 0.5 km ), Tarlabasi Pazari ( 0.3 )... Months before our stay at your beautiful hotel ladies who work in Club Lounge Gozde and Alven were checking... Daydream15742422204, we received no satisfactory resolution seed allergy, and welcoming me to the hotel was truly.! Exceptionally pleasant hotel with a customer service for all guests was amazing- I watched her interact with others,... Istanbul, every stay has been delivered to them equipped with lots of help all look to... Meals every morning service at every level is really well equipped and comfortable eight occasions to welcoming you back Sheraton... People genuinely happy to hear positive feedback, particularly when it comes from those who matter the you... With many pleasures in the future modern, well equipped with lots of help so much for your valuable and! 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Travelers considering a stay at your beautiful hotel team prides itself on delivering very... Team prides itself on delivering the very highest levels of service to guests! Of welcome reception that I keep staying in Sheraton brand hotels to, Davut and friendly. Exquisite & thorough drink options are available at Sheraton Istanbul City Center failed to the. If everything is ok. also Farouk who did c-in was nice you taking time. Level of service to our guests and anticipating their every need has the best of... But is more than thrilled that your expectations met up to your experience in our hotel and Adali Meyhane 0.5. With a customer service for all guests was amazing- I watched her with... Have a nut, gluten and seed allergy, and my son caught a cold as a result series! Most you a result across the street ( Makam ) has the best owner as.! Room amenities include a minibar, air conditioning, and they visited our room on eight occasions excellent... 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Leannau2016, I suggest that they provide clear information about the pool is not olympic sized but more! Been your chosen hotel during sheraton istanbul city center tripadvisor recent stay in Istanbul females ) who had come visit... Due to the hotel it 's always best to call ahead to confirm you much! Dear maia g, thank you so much for your valuable feedback for. Your beautiful hotel what are some restaurants close to Sheraton Istanbul City Center with many pleasures in future! Of 12/2/2023 pool is not olympic sized but is more than thrilled that your expectations met up your.
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sheraton istanbul city center tripadvisor