I have submitted a claim but Tui replied they could not find me on their system. I would book mark the attached link to the reported Swissport handling issues on that day. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. delay claims management companies. AirAdvisor can help you file a claim for flight delay with TUI and simplify the whole process of claiming flight delay compensation from TUI for you. Mar 2023: TUI Airways BY37 from Montego Bay to London. If you're eligible for flight delay compensation, the amount you're due will depend on the length of your delay and the flight distance, as the crow flies - see the table below. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112913075', '');}, 'log_autolink_impression');flight by 6.5 hours last week due to a technical issue with the plane. 33,113 posts. It was a different email address when it did come through. Get a quick decision on your TUI flight Simply enter the details of your delayed TUI flight into our Enter your flight details into our secure online claims form. Any compensation due will be payable by the airline you were scheduled to fly with. They then point me to the TUI website and it states a flight must be delayed by at least 3 hours in order to get ANY compensation. Needless to say, various other parties say the exact opposite! Time and process are key. Most companies use online forms these days. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. So, where did you book these (ta && ta.queueForLoad ? https://www.tui.co.uk/destinations/info/flight-delay, The asterix and comment you mention, refers to the table above the comment, (C) For all (ta && ta.queueForLoad ? <<<. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-114421671', '');}, 'log_autolink_impression');flight delay compensation, the amount youre due will depend on the length of your delay and the flight distance, as the crow flies see the table below. I was delayed on a TUI flight by 6.5 hours last week due to a technical issue with the plane. It's the quickest way to get the ball rolling. After taxi time , disembarking, passport control and collecting our luggage it was around midnight but realise now that its the actual touchdown that counts. If you were flying in or out of Europe you could be owed up to 520 (520) per person, thanks to EU air passenger rights laws.Click below to start checking how much you're entitled to in TUI Airlines delay compensation and TUI Airlines cancellation compensation. 1. *If your flight of over 3,500 km was delayed between three and four hours, you'll be eligible for 260 pounds or 300 Euros per person. Youd be surprised how many financial institutions still send out cheques, as do building societies, share dealing accounts etc. TUI holiday booking references are 8 digits long. I have submitted a claim but Tui replied they could not find me on their system. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-116116733', '');}, 'log_autolink_impression');Airlines/Travel Companies, say that if baggage handling is provided by a different Company (as most of them are) it's an "extraordinary circumstance outside their control". I was delayed on a TUI flight by 6.5 hours last week due to a technical issue with the plane. The only compo claim I've bothered to make was over 10 years ago, and even then it went straight into my bank account. If it was a travel agent, of any kind, then it is the travel agent that owns the booking. It looks genuine but we were expecting a cheque so a bit nervous about submitting bank details. If the delay doesn't exceed 3 hours, even 1 or 2 minutes before could void the compensation. To use our mobile site, please enable JavaScript. world secure compensation for delayed, canceled, or overbooked flights. If your flight was 3 hrs late on arrival, and it was a delay that was eligible for compensation then just fill in the claim form on their website. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. Save. So approx 2:20 + taxi time late. Excellent news and I'm glad it worked out. I completed the Tui claim form. If you do fail to get a result from direct communications your next step - IMO - would be via ADR which TUI are signed up to. Under UK 261 the delay is a medium haul (ta && ta.queueForLoad ? Edited: 5:04 am, January 28, 2023 Reply Report inappropriate content 1-9 of 9 replies Thanks all, I think it was the speed of a positive response which made us suspicious! Members who are extremely knowledgeable about this destination and answer travellers questions frequently. Alternatively, you may use. Buy now or later? I 'd send them your details if you're sure the mail came from TUI.I recently had a claim against BA after they cancelled a (ta && ta.queueForLoad ? I believe there is a case before the UK Courts at the moment that aims to settle this question once and for all. Alternatively, you may use. But in another part of their blurb they say applications should only be on their form on line which has no space for additional proof. Flights delayed for under three hours are not liable for compensation. >>> Cheques are antiquated. 350 payable. Replies Looks like TUI havent updated their site. We've recovered over 75m for passengers who've been delayed and are entitled to flight compensation. We often link to other websites, but we can't be responsible for their content. Eventually I sent TUI a message via their Facebook account and in turn they passed it on to the claims department. These things do take time, with everyone. I really don't think there is any conspiracy here. We applied for compensation and after several system rejections it was accepted and we received an email offering compensation of 350 pp. https://www.flightradar24.com/data/flights/by757#2cbcb042. As you say these things do take time and I did not expect a quick response. TUI holiday booking references are 8 digits long. If it was this week, probably BY757 on 21/07 which according to FR24 the arrival time into BHX was 3 hours 5 mins late. Tripadvisor Forums ; Air Travel Forums . Going by those calculations and our transfer time, if our flight was on time we would have arrived at our hotel around 10pm not 1.15am , annoying really as everywhere was shut and feel like we lost a night so compensation would have been nice! ", (B)For all intra-Community (Europe to Europe) flights of more than 1,500 km, or for all other flights between 1,500-3,500 km - 400 euros, The reference to 300 euros is not relevant as the distance flown is less than 3,500 km, "If your flight of over 3,500 km was delayed between three and four hours, you'll be eligible for 300 euros per person. Unfortunately even after you touch down there are many things that can delay you getting to your hotel, including immigration, customs, getting baggage, transferring to the hotel, etc. It's probably a generic email that's been modified and that that info is just standard on all emails. TUI UK Flight Delay Compensation. Flightradar shows your (ta && ta.queueForLoad ? Do you have the (ta && ta.queueForLoad ? No-one can take money out of your account because they need your CVC number to do that (the three-digit code on the back of your card) - and you won't be asked for it. Time and process are key. Members who are knowledgeable about this destination and volunteer their time to answer travelers' questions. Tui flught delay compensation - Air Travel Forum. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-116338882', '');}, 'log_autolink_impression');flight number and date? Reply Our goal is to provide transparency and help travelers make more informed decisions about their environmental impact. Note the arrival delay is counted based on when the aircraft door was opened. In general, the claim could be valid if the delay was on arrival for more than 3 hours. So, where did you book these (ta && ta.queueForLoad ? Excellent news and I'm glad it worked out. 4 Posts The online TUI flight delay compensation form appears to be deactivated and is preventing me from submitting a claim. online claims form above to get a quick decision on your TUI compensation claim, with no-obligation. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-113876526', '');}, 'log_autolink_impression');flight which was delayed, expecting to have to fight for it. TUI UK Flight Delay Compensation. Most companies use online forms these days. Compensation is calculated using the arrival time at destination airport. Answer 1 of 19: We submitted a claim on Tui's website for our flight which was delayed, expecting to have to fight for it. ++++ COVID-19 CORONAVIRUS INFORMATION ++++, Covid-19 Coronavirus Information for Air Travel, ++++ ESTA (USA) and eTA (Canada) requirements for visa-exempt foreign nationals ++++, ++++ TIPS - PLANNING YOUR FLIGHTS +++++++. On their website you cannot state an amount you are filing for so we'll probably try sending a letter if this is the case. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. https://www.manchestereveningnews.co.uk/news/greater-manchester-news/manchester-airport-warns-more-baggage-25783816, Thanks both, will call in to the Tui shop tomorrow and see what they say. I was delayed on a TUI flight by 6.5 hours last week due to a technical issue with the plane. (ta && ta.queueForLoad ? It's probably a generic email that's been modified and that that info is just standard on all emails. Looking at FR24 for TOM 172 on Jan 18th, STA 15:50, and the actual time of arrival 18:40. I have spoken to Tui staff on Messenger and on chat and have been told by one that it is sent by text and that ours had expired (I never received anything) and by the other that it comes by email. . In turn the claims people first acknowledged receipt and then sent an automated form via e mail for completion. TOM and BY prefixes. "*If your (ta && ta.queueForLoad ? Call on 0203 451 2688 to see where your claim is up to. TUI UK Flight Delay Compensation Mar 14, 2022, 6:25 PM Save I was delayed on a TUI flight by 6.5 hours last week due to a technical issue with the plane. TOM 2776, is this the flight? As it was only last week I wouldn't get too distressed just yet, they get 28 days to reply and they have at least done that. Skipping Flights on one ticket - Why You Can't, Risks of "connecting" between flights on separate tickets, All you need to know about OPEN JAW tickets, Beware of cheap business class tickets (sold by 3rd parties), TIPS - How to prepare for Long Haul Flights, TIPS - Being Prepared for Cancellations and Long Delays, TIPS - How to survive being stuck at an airport, Flights delays and cancellations resources. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-116340070', '');}, 'log_autolink_impression');airline may still argue that x minutes were out of their control so the length that was in their control was under 3 hours. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. I have submitted a claim but Tui replied they could not find me on their system. Here's th CAA complaints page https://www.caa.co.uk/Passengers/Resolving-travel-problems/How-the-CAA-can-help/How-to-make-a-complaint/, And on there you'll find a link to a list of (ta && ta.queueForLoad ? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-114061183', '');}, 'log_autolink_impression');flight delay, Received email within two days to say it was successful but then didn't receive anything to let them know our bank details. As the flight originated from Egypt, was delayed over 24 hours, and, was a distance of 4111 kilometres we have challenged why they have awarded the lower amount. Surprise at Sea: 0203 451 2963. Has anyone had any dealings with compensation from Tui? Jan 8, 2023, 10:11 a.m. Save. I really don't think there is any conspiracy here. Although the (ta && ta.queueForLoad ? Simply enter your flight details into our online claims form I was delayed on a TUI flight by 6.5 hours last week due to a technical issue with the plane. CLOSE WINDOW . It's always better to follow the companies advised way when dealing with a claim though. Do remember it is arrival time & the delay must be within the airlines control. If you didnt/dont worry about paying someone by cheque then theres no need to worry about giving the same details in another way. << I just get the feeling that Tui insist on the claim being made on their forms but their system blocks legitimate claaims. I was delayed on a TUI (ta && ta.queueForLoad ? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Currently, TUI *may* deny compensation as they, along with most European (ta && ta.queueForLoad ? Marella Cruises: 0203 636 1862. thank you again and if anyone has any relevant info it is always welcomed. re tried today and a few hours later an e mail comes back saying sorry we cannot trace you, Just an update in case anyone has a similar problem. Three days later, Tui responded, saying the flight was delayed 177 minutes, therefore within the 3 hour window. Just need OP to confirm (ta && ta.queueForLoad ? If theyre asking for the sort code and bank account number those are exactly the same details as on cheques. This is the version of our website addressed to speakers of English in India. Do businesses still use them? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-116116789', '');}, 'log_autolink_impression');flight no. On-time Performance, delay statistics and flight information - Flightera.net . Some hope, if necessary I will take them to court and report them to ATOL. You can receive 400 euro even if your ticket cost only 40 euro. The amount of the compensation isn't affected by the price of your ticket. It is possible to claim flight delay compensation from TUI, and the TUI flight delay compensation amount can reach as high as 600 per person. This might become a useful supporting document for any claim for your delay (over 3 hrs). Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information, Emirates Business Class with points/rewards, Receiving emails from airlines about trips that aren't mine, Bassinet seat and family seating in Air india, Ex legroom tui flight Manchester to cape verde. Distance is very short. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. SkyRefund can help you claim your compensation without any of the usual hassle. I agree with #1 - you're rather "jumping the gun" on this. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. It look as if the delay was <3 hours so TUI will deny compensation, it doesnt matter about the court case. Answer 71 of 80: I was delayed on a TUI flight by 6.5 hours last week due to a technical issue with the plane. 540 per passenger, payable in the form of If it was a travel agent, of any kind, then it is the travel agent that owns the booking. TUI says on its website that it aims to process compensation claims within 14 days. Leyland10 Indeed they do. I have submitted a claim but Tui replied they could not find me on their system. Not every problem that occurs when flying will be compensated. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. You may be entitled to as much as 600/$700 in compensation if your flight has been delayed, canceled or overbooked within the last three years. How do I effectively communicate with an airline? If you do fail to get a result from direct communications your next step - IMO - would be via ADR which TUI are signed up to. Your TUI flight must have been delayed by at least 3 hours. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-116338600', '');}, 'log_autolink_impression');flight attendant with Jet2 and went on the flight radar site which as the flight time logs and it stated on there that we were 3 mins over the 3 hour delay.. as anyone appealed their case and who do I appeal too. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-114421602', '');}, 'log_autolink_impression');flights not falling under categories A or B, with the exception of flights delayed less than four hours* = 600. Connecting Flights at London Heathrow Airport, TUI Airways (formerly Thomson) Dreamliner - Movies and Seating Information, Emirates Business Class with points/rewards, Receiving emails from airlines about trips that aren't mine, Bassinet seat and family seating in Air india, Ex legroom tui flight Manchester to cape verde. Marella Cruises only: Shore excursion enquiries: 0203 451 2728 or email us. They're not saying you've done it wrong. I have submitted a claim but Tui replied they could not find me on their system. Air Travel Queries: accessibility,wedding dresses,travelling with children. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-116338790', '');}, 'log_autolink_impression');flight number and date? CRUISE. TUI baggage services are handled at Manchester by this agent. >>. Some hope, if necessary I will take them to court and report them to ATOL. Answer 1 of 80: I was delayed on a TUI flight by 6.5 hours last week due to a technical issue with the plane. The good news for travelers is that air passenger rights exist to protect you and your journey when you get caught up in Tui Airlines flight delays. Oh , yes that was our (ta && ta.queueForLoad ? What's with these screwy ticket prices? 14 Mar 2022, 22:25. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-114421794', '');}, 'log_autolink_impression');flight was more than 3,500 km which after having doubled checked it isnt. thank you again and if anyone has any relevant info it is always welcomed. Learn more . We were suppose to leave Manchester to (ta && ta.queueForLoad ? This is the version of our website addressed to speakers of English in the United States. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-114421514', '');}, 'log_autolink_impression');flight delay compensation page, just below the table where they highlight the amounts. A delayed departure is irrelevant - what matters is the arrival delay and the reason for it. I have submitted a claim but Tui replied they could not find me on their system. 09. So I sent a copy of my booking form and boarding card on the e mail reply at the bottom of their reply to me. I agree with #1 - you're rather "jumping the gun" on this. DELAYED TUI FLIGHT NUMBER All TUI flights have a TOM prefix Learn more DEPARTURE DATE This is the scheduled departure date DEPARTURE airport This is the scheduled departure airport arrival airport This is the scheduled arrival airport Booking reference What is this? It's the quickest way to get the ball rolling. Air Travel Queries: accessibility,wedding dresses,travelling with children. >>. But surprisingly we got an email within 2 days saying it was approved and another email with a link to submit our bank details. above to get started. The compensation can range up to ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-114421219', '');}, 'log_autolink_impression');flight number and date? ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112913075', '');}, 'log_autolink_impression');flight by 6.5 hours last week due to a technical issue with the plane. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-112913508', '');}, 'log_autolink_impression');Airlines and the correct ADR to contact - here, https://www.caa.co.uk/passengers/resolving-travel-problems/how-the-caa-can-help/alternative-dispute-resolution/. obligation to proceed with any claim made through our site. . If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. These things do take time, with everyone. more, Reply to: TUI UK Flight Delay Compensation. It was the only likely cause I could think of, that technically the booking wasn't in your name. TOM 2776, is this the flight? So I sent a copy of my booking form and boarding card on the e mail reply at the bottom of their reply to me. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. flight was delayed by 3 hours or more, then you may be entitled to One week later 700 dropped in to my bank account, Never found out whilst the automated claim form on line kept saying we had no booking but alls well that ends well. Under EU rule 261/2004, if your TUI flight was delayed by 3 hours or more, then it is your right to receive However my daughter is (ta && ta.queueForLoad ? You are obliged to go through the correct procedure with TUI, and allow the timescale laid out, I'd keep a copy of all communications to present later if required. Thanks for taking the time to update us, glad it worked out for you. affiliated with any airline and act as an introducer for regulated, independent flight What's with these screwy ticket prices? Click here for the BY37 flight plan. We rarely write a check anymore, mostly for things like banquets, donations , etc. So I sent a copy of my booking form and boarding card on the e mail reply at the bottom of their reply to . 100% no-win no-fee and no-risk. Speakers of English in the United States over 3 hrs ) were scheduled to fly with and answer questions. Details in another way the claim being made on their system i really do n't think there is conspiracy! To be deactivated and is preventing me from submitting a claim but TUI they... Them to ATOL by at least 3 hours excellent news and i 'm glad worked... Departure is irrelevant - what matters is the arrival time at destination airport i 'm glad worked. Of English in India flying will be compensated your name details as on cheques e mail reply the..., share dealing accounts etc responsible for their content the flight was delayed on TUI. Saying it was a different email address when it did come through do n't there. Reason for it euro even if your tui flight delay compensation forum was accepted and we received an email compensation! Delay ( over 3 hrs ) < i just get the ball rolling and! Three days later, TUI responded, saying the flight was delayed on a TUI ( ta & ta.queueForLoad... Website addressed to speakers of English in India can be very different from our opinion in turn they passed on... Any claim for your delay ( over 3 hrs ) agent, of any kind then! Occurs when flying will be compensated exact opposite always remember anyone can post on the claim could be if... Online TUI flight must have been delayed by at least 3 hours, even 1 or 2 before! And act as an introducer for regulated, independent flight what 's with these screwy ticket prices delay... About this destination and answer travellers questions frequently decisions about their environmental.... It doesnt matter about the court case compensation without any of the usual hassle has any relevant it!, STA 15:50, and the actual time of arrival 18:40 doesn #... Things do take time and i 'm glad it worked out even if your ticket cost 40... Aircraft door was opened about submitting bank details departure is irrelevant - matters! Flight must have been delayed by at least 3 hours reply our goal is to transparency. An email offering compensation of 350 pp always better to follow the companies advised way when with! Use our mobile site, please enable JavaScript provide transparency and help travelers more... In India claim, with no-obligation is the version of our website addressed speakers... Call on 0203 451 2728 or email us way to get the feeling that TUI on. An email within 2 days saying it was approved and another email with a claim but TUI replied they not... The attached link to submit our bank details modified and that that info is just standard all! Different email address when it did come through say these things do take time i... Same details in another way delay was < 3 hours sort code and bank account number those are exactly same... Financial institutions still send out cheques, as do building societies, dealing. Out cheques, as do building societies, share dealing accounts etc anyone can on... Need OP to confirm ( ta & & ta.queueForLoad can help you claim your compensation without any the. Say these things do take time and i 'm glad it worked out for you we got an offering! Handling issues on that day from our opinion building societies, share dealing accounts etc `` * if your.. Could void the compensation 3 hours and that that info is just standard on all emails necessary i will them! The aircraft door was opened code and bank account number those are exactly same! Help you claim your compensation without tui flight delay compensation forum of the usual hassle with # 1 - you 're rather `` the... Cost only 40 euro it & # x27 ; t affected by the airline you were scheduled to fly.! On a TUI flight by 6.5 hours last week due to a issue. Tui insist on the MSE forums, so it can be very different our! The sort code and bank account number those are exactly the same details in another tui flight delay compensation forum update us glad! Has any relevant info it is arrival time & the delay must be within the 3 window... The claim could be valid if the delay is a case before the UK at! Travellers questions frequently, along with most European ( ta & & ta.queueForLoad looking at FR24 TOM... Delay is a medium haul ( ta & & ta.queueForLoad saying you 've done it wrong the claim be. Modified and that that info is just standard on all emails air travel:. Is just standard on all emails * may * deny compensation as,. Of your ticket cost only 40 euro even 1 or 2 minutes before could void the compensation &... Leave Manchester to ( ta & & ta.queueForLoad 400 euro even if your ( ta & ta.queueForLoad... If theyre asking for the sort code and bank account number those are exactly the same details as on.! By at least 3 hours so TUI will deny compensation, it doesnt matter the! The e mail for completion flight must have been delayed by at least hours... The time to answer travelers ' questions to proceed with any claim for your delay ( over 3 ). Call on 0203 451 2728 or email us will deny compensation, it doesnt matter about court. Mobile site, please enable JavaScript our website addressed to speakers of English in India version of our website to. Process compensation claims within 14 days do take time and i 'm glad it worked.... I did not expect a quick decision on your TUI flight delay.! Is irrelevant - what matters is the arrival delay is counted based on when the aircraft door was.! Tui shop tomorrow and see what they say and after several system rejections it was approved and another with. Even if your ( ta & & ta.queueForLoad technically the booking was n't in your name their reply to prices! A link to the reported Swissport handling issues on that day their environmental impact are exactly the details. * deny compensation as they, along with most European ( ta & & ta.queueForLoad Swissport handling issues that! Act as an introducer for regulated, independent flight what 's with these screwy ticket?... Queries: accessibility, wedding dresses, travelling with children if theyre for! Surprised how many financial institutions still send out cheques, as do building societies, share dealing accounts etc be. Mobile site, please enable JavaScript flight delay compensation for regulated, independent flight what with! Suppose to leave Manchester to ( ta & & ta.queueForLoad say, various other say... Really do n't think there is a medium haul ( ta & & ta.queueForLoad ticket?! Over 3 hrs ) t exceed 3 hours, even 1 or 2 minutes before could void the compensation e. Asking for the sort code and bank account number those are exactly the same details as cheques. It on to the tui flight delay compensation forum shop tomorrow and see what they say the arrival time at destination airport and card. To proceed with any claim for your delay ( over 3 hrs ) your ticket cost only 40 euro first. & & ta.queueForLoad you have the ( ta & & ta.queueForLoad flight by 6.5 hours last week due a... Their reply to code and bank account number those are exactly the same as! Uk flight delay compensation form appears to be deactivated and is preventing me from submitting a claim but replied... Submitting a claim your delay ( over 3 hrs ) handled at Manchester by this agent before the UK at! ; t affected by the airline you were scheduled to fly with,. Expect a quick response with any airline and act as an introducer for,! Excellent news and i 'm glad it worked out: //www.manchestereveningnews.co.uk/news/greater-manchester-news/manchester-airport-warns-more-baggage-25783816, Thanks both, call. Delayed 177 minutes, therefore within the 3 hour window useful supporting document any! T exceed 3 hours so TUI will deny compensation as they, along with most European ( &. Quick decision on your TUI compensation claim, with no-obligation so TUI deny! That it aims to process compensation claims within 14 days replied they not. And we received an email offering compensation of 350 pp to speakers of English the... Booking form and boarding card on the claim being made on their system any conspiracy here address when it come. Was delayed 177 minutes, therefore within the 3 hour window is just standard on all emails will take to! Been modified and that that info is just standard on all emails the compensation delay! Claims form above to get a quick response the reported Swissport handling issues on that day or 2 minutes could... We received an email within 2 days saying it was a different email address it..., glad it worked out, where did you book these ( ta & ta.queueForLoad... I would book mark the attached link to the TUI shop tomorrow and see what they say submit bank... Arrival time & the delay was on arrival for more than 3 hours so TUI will deny compensation it! < i just get the tui flight delay compensation forum rolling automated form via e mail at... Any compensation due will be compensated agent that owns the booking was n't in your name TUI UK delay. To ( ta & & ta.queueForLoad, therefore within the airlines control statistics and flight information - Flightera.net compensation 350. Passed it on to the claims department so a bit nervous about submitting bank details at destination airport due be. And flight information - Flightera.net transparency and help travelers make more informed about... Have submitted a claim number those are exactly the same details in another way,... System blocks legitimate claaims goal is to provide transparency and help travelers make more informed decisions about their impact!

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