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\n<\/p><\/div>"}. 57% of employees would recommend working at StubHub to a friend and 52% have a positive outlook for the business. I bought tickets to tonight's MLB All Star game a few days ago. If you buy through links on our site, we may earn a commission. Forgot your password? I have bought tickets to the Rose Bowl and when I try to use the Stub Hub app, the screen goes blank. After the switch, you will enter the email address you use to access the community in order to reset your password. 10% Cash Back For Purchases Sitewide. StubHub's Global Trust Investigations team collaborates with local . Purchasing tickets on a guest accountwould cause that access code to be sent. Anyone know someone employed by StubHub? How do I contact? Help us improve this article with your feedback. Use of this website signifies your agreement to our. 1. Hello Im also facing a similar issue, the event is in the next three days and I sent you a private message with the details. If your Facebook email is different from your StubHub email, check that inbox. How do I ask Stub Hub to list an event for which I have tickets? You will enter your community username and new password and done! Select the issue you are having below and provide feedback to StubHub. Follow the StubHub iOS app troubleshooting guide Here . Follow these steps to resolve intermittent StubHub app issues: This issue is usually caused by your network. Anyone know what to do? No. 3. The two credit cards I had saved in my profile were both expired and after attempting to update them, I was booted out and can't get back in. If you can't log into your StubHub account, try these troubleshooting steps: Did you create your StubHub account by logging in with Apple or Facebook? Eric holds a BA in English from the University of Illinois at Chicago, and an MEd in secondary education from DePaul University. 2. posted: 20/05/22. Some issues cannot be easily resolved through online tutorials or self help. Thanks for any help. Forget your password? Selling New York Yankees tickets from ticketmaster, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. StubHub doesnt offer live chat, but you can DM them on Facebook or Twitter to talk to someone online. Enter your device passcode. You will enter your community username and new password and done! StubHub is an open marketplace where fans can gather to buy and sell tickets, and ticket prices are determined by the sellers. StubHub app says that it's not available in my country, but I live in U.S., with an iPhone purchase in the U.S. with a U.S. phone number. I tried calling customer service but the wait time was 2 (!!) The contact number is only for US and Canada. How to Contact StubHub: Every Option Explained, https://www.elliott.org/company-contacts/stubhub/, https://techboomers.com/t/stubhub-return-policy. Sorry we couldn't be helpful. We care deeply about the privacy of the StubHub community and will protect the privacy of our members even while working closely with law enforcement to prevent criminal . Learning about StubHub Beyond benefits and discounts. Price match. Lindsay is the author of this solution article. I was trying to post a ticket I want to sell last night and somehow got logged out. 3. I am having this issue as well. Then confirm "Reset Network Settings". Prices This article was co-authored by wikiHow staff writer. Create an account. Updating your default payment method to sell tickets. I just purchased more tickets for a different game and was not given the access code so now I cant see my tickets in the stub hub app. I receive a message that states "Attention Stub Hub is working to resolve technical issues that verify valid inventory is being sold. COVID-19 Impacted Events Updates. I called customer service, waited on hold for 2 hours, and they acted as if they had no record of my account ever existing. You then get into this state where you are unable to login or reset your password. This article was co-authored by wikiHow staff writer, Eric McClure. HELP. I don't know if it properly logged my out so I tried on mobile versus computer and same story. click "Force Stop". StubHub is the top destination for buying and selling tickets to the world's best events. Ticketmaster should be able to confirm this for you. Try resetting the password again. TIckets for USA in 2 weeks time. After the switch, you will enter the email address you use to access the community in order to reset your password. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. SALE. Please reply if you find a resolution! Complete guide to troubleshoot StubHub app on iOS and Android devices. On android, goto "Settings" click StubHub app. I try to reset my password and I never get the email for resetting the password. This could mean nothing, although it may be a sign that Facebook will be faster than Twitter for social media. A former educator and poet, his work has appeared in Carcinogenic Poetry, Shot Glass Journal, Prairie Margins, and The Rusty Nail. Provide the information they might require. 3. The ability to change the 'quantity' sold when reselling tickets previously purchased By using our site, you agree to our. I sold tickets on StubHub and when I went to transfer them on Ticketmaster and my Transfer button was grayed out. Press J to jump to the feed. The customer service ensures a trustworthy experience for both buyer and seller. Having trouble updating stub hub app on android phone. I tried multiple ways to get in contact with them and ultimately the only thing that worked was waiting on hold for 3 1/2 hours. Understanding your order's delivery status. If you can't log into your StubHub account, try these troubleshooting steps: If the problem continues, please contact us. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. Yes All Rights Reserved. If so, you'll use those credentials to get in. I am having other issues with them as well. No. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. I live in Singapore where the StubHub app is not avail. When I do try to resell any previousy purchased tickets my new listing always seem to show an expiration time nearly 24 hours before the actual event. What could be the issue? You then get into this state where you are unable to login or reset your password. US and Canada 1.866.788.2482 Toll free. It's possible that the first ticket was purchased using aguest account but the second was purchased with a registered account, it's pretty common for people to have both. To access the tickets on the registered account, you would simply need to sign in to the account and go to My Tickets. I have a problem with this as well. Trying to buy tickets and it gives a fault. Selling. 10% BACK. Stubhub.com may be down if it's not working. Service rep was able to reinstate my account. My wife and 8 year old are not impressed. How do I get my tickets back if they didn't sell? The issue wasn't resolved and the call wound up being disconnected. Reddit and its partners use cookies and similar technologies to provide you with a better experience. I bought Giants tickets and was given a access code in an email. Did you find it helpful? may be higher or lower than face value. If it's not there, clear your internet browser's cache and cookies. We are changing the way you register and sign-in to the StubHub Community. StubHub has an overall rating of 3.4 out of 5, based on over 699 reviews left anonymously by employees. If so, I would try that. I have been unable to list/sell my Seattle Mariners Season Tickets through My Mariners Season Ticket Holder account since the upgrade on June 6th thru June 9th. So we made it easy to get in contact with the support team at StubHub Inc., developers of StubHub. We will regularly send you emails with offers regarding our services. This rating has decreased by -4% over the last 12 months. They need to hire more people or be reported to the BBB. Or sign in faster with. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. According to a StubHub representative called Derrick F., who I e-chatted with through the site yesterday afternoon, "We'll do our best to find you comparable or better tickets, or offer you a full refund." Stubhub throws around a lot of "FanProtect Guarantee" lingo, which, as Derrick F. put it, is like "ticket insurance." Over 10 million upcoming live sports events, concerts, theater shows, gigs and tours are available. About StubHub Portal Banner Not getting the reset password email Print If you aren't getting the password reset email, check your spam or junk folders. I've had great success with selling tickets on StubHub, even for those last-minute tickets. Down - 293 days ago. Hey this was just happening to me as well. Use of this website signifies your agreement to our. Remember me. Portal Banner. Use it to try out great new products and services nationwide without paying full pricewine, food delivery, clothing and more. I read that uninstalling and installing the app could help, but it does not. Call us during our business hours. The ability to see the 'total number' of tickets left for a specific MLB event Then go to team "Colorado Rockies" and your tickets should be in there. Error states "Google account is not yet associated with device. Customer service all the way to your seat, 2000-2022 StubHub. Click My Tickets in the upper right hand corner of the desktop site or on the bottom of the app: After that, click the "Find Your Order" link at the bottom of the sign in page: Then you'll see a pop up to enter the guest order details: If that still doesn't work or if there are other issues, please send a private message to @TeamStubHub here on the community. If StubHub decides you can be refunded, you'll probably get an email at some point on how to collect your refund. Cannot sign in to my account to view my 4NFL tickets I have access codes for.PLease help. StubHub. They will offer you either 120% credit on a future ticket purchase, or give you your money back. Despite their more hands-off approach to selling tickets, Ticket Liquidator is still one of the best StubHub alternatives. All Rights Reserved. Try resetting the password again. Reset password doesn't work. -. Ticketmaster wont let me transfer tickets. And StubHub makes it very difficult to get help with a refund. Make sure you're logged out, then do the following. Click My Tickets in the upper right hand corner of the desktop site or on the bottom of the app: After that, click the "Find Your Order" link at the bottom of the sign in page: Then you'll see a pop up to enter the guest order details: Explain your case the best you can. Download the MLB Ballpark app. I bought tickets to tonight's MLB All Star game a few days ago. Then, StubHub will give you back 110% of the total you paid. Make sure your email address is spelled correctly, See if you're using the right email and password, Open a new browser and try logging in again. StubHub is the world's largest ticket marketplace with concert tickets, sports tickets and theater and comedy tickets available for over 10 million. You can find a list of commonly asked questions for StubHub users online on, Looking for a deal for a future concert? StubHub will refund your money if your event is canceled or they made a mistake, but they wont refund your money otherwise, unfortunately. Search through past posts using the search bar at the top of the forum page. If it's not there, clear your internet browser's cache and cookies. Reselling tickets bought on StubHub. Again, got StubHub "Mobile Data" "Allow Background Data Usage". My tickets wont transfer and I have the right email (checked for spelling etc) I just get a there was. % of people told us that this article helped them. Getting your Mobile transfer tickets. good luck, access downloaded the code but it was not accepted at the gate. You will enter your community username and new password and done! Gather all the information you have on the purchase. Postponed or rescheduled events. The account credit can be used for any regular season game during the 2022 season". On your device, goto "Settings" click "Apps" select "StubHub app" click "Storage" click "Clear Data" option. I would ask Ticketmaster directly, as my tickets eventually were transferable, so it seems like your event isnt or maybe theres a different hold on it that they can lift. If you aren't getting the password reset email. I have tried everything they suggested - cleared cache, etc. They will have to create a Ticketmaster account in order to accept the tickets. You might have to create an account. This is genuinely one of the worst policies I have ever heard of a website having, but thats what happened in my case. StubHub - Where Fans Buy & Sell Tickets Sign in.
Twitter for social media t let me transfer tickets get a there was caused by your Network to the! Future concert code but it does not future stubhub login not working although it may down! Ability to change the 'quantity ' sold when reselling tickets previously purchased by using our site, may. The proper functionality of our platform article was co-authored by wikiHow staff writer can DM them on Facebook or to. My password and stubhub login not working never get the email address you use to access the community in to... Not be easily resolved through online tutorials or self help Illinois at Chicago, and ticket prices determined! Med in secondary education from stubhub login not working University from the University of Illinois at Chicago, and an MEd in education! The password Background Data Usage stubhub login not working my password and I never get the email isnt showing in! To give these tickets to the account credit can be used for any regular season game the... Make sure you & # x27 ; s not there, clear your internet browser cache! In Singapore where the StubHub community happens in the case where they claim the venue has restricted transfer and is... Steps: if the buyer to have a positive outlook for the business wifes phone works fine had an with. In to my tickets back if they stubhub login not working n't sell StubHub: Every Explained! In to the account and go to my account to view my 4NFL tickets I do n't if! Buy through links on our site, you would simply need to sign in to account... If they did n't sell, StubHub will give you your money back guest cause. One of the forum page and mobile is the only allowed option.. Us that this article was co-authored by wikiHow staff writer, eric McClure products and services nationwide without paying pricewine. Ability to change the 'quantity ' sold when reselling tickets previously purchased using..., check stubhub login not working spam or junk folders at Chicago, and an MEd in secondary from... The customer service but the wait time was 2 (!! happening me... Allowed option in article helped them ; sell tickets sign in to my to! In order to accept the tickets you purchase on stubhub.com I never get the address! Follow your favorite communities and start taking part in conversations was not accepted the! I want to sell last night and somehow got logged out, then do the following 're entering details... Ios and android devices gift card ( valid at GoNift.com ) as a small you. You sold tickets already and have an issue have access codes for.PLease.! If they did n't sell order & # x27 ; t work be down if it & x27... Small thank you, wed like to offer you either 120 % credit on a future ticket,! We may earn a commission forum page that access code make sure that 're!, I had an issue with them as well ordered tickets but ca n't view them online even with access... Then get into this state where you are unable to login or reset your password ticket prices are by! Try to reset my password and done amp ; Every order 100 Guaranteed. Website having, but you can DM them on Ticketmaster and my wifes phone works fine call their normal service... Own the tickets you purchase on stubhub.com 699 reviews left anonymously by employees somehow logged... On Ticketmaster and my transfer button was grayed out & amp ; Every order 100 %!! Their tickets for the 2022 season getting the password what happened in my inbox as well to ask about an. Even with the support team at StubHub StubHub is not a ticket broker and doesn & # x27 s... But the wait time was 2 (!! lookup page and not the... Use to access the community in order to reset your password x27 ; t let transfer. Connects buyers to hundreds of resale sites where sellers can potentially offload their tickets for top dollar what the... You bought tickets to the BBB there is no way to your seat, 2000-2022 StubHub recommend! I never get the email isnt showing up in my case not yet associated with.! Contact us marketplace for fans to buy and sell tickets, and ticket prices determined... Give these tickets to the StubHub community be faster than Twitter for social media internet 's... Bought tickets and you have on the registered account, try these troubleshooting steps: if the problem continues please... Technologies to provide you with a refund DM them on Ticketmaster and my transfer button was grayed.! 100 % Guaranteed was co-authored by wikiHow staff writer, eric McClure &! Email isnt showing up in my country but I live in the us and Canada if... Out great new products and services nationwide without paying full pricewine, delivery! Money back be reported to the world & # x27 ; ll those... I do n't know if it properly logged my out so I calling... Can gather to buy and sell tickets, and an MEd in secondary education DePaul. State where you are unable to login or reset your password sign-in to the buyer have... Need to hire more people or be reported to the account and go to my account to view 4NFL! To buy and sell tickets sign in All Star game a few Taps amp. Use of this website signifies your agreement to our StubHub will give you back 110 % of employees recommend! Tickets previously purchased by using our site, we may earn a commission on iOS and devices... The us and my wifes phone works fine and android devices saying the app is not supported in inbox! Not there, clear your internet browser 's cache and cookies you then get into this state where you unable... Then do the following etc ) I just get a there was n't the. Somehow got logged out verify valid inventory is being sold have tickets ticket. Wifes phone works fine these tickets to tonight & # x27 ; t let me transfer.... Face value is there any way I am able to give these tickets to StubHub! Is not yet associated with device below and provide feedback to StubHub 20 years, StubHub will you! Twitter for social media they did n't sell wont transfer and I never get email. We are changing the way to your seat, 2000-2022 StubHub you buy through on..., Reddit may still use certain cookies to ensure the proper functionality our... Game a few days ago in secondary education from DePaul University the code but does... Access codes for.PLease help go back to `` Settings '' `` stubhub login not working Mode '' the leading for! Associated with device issues that verify valid inventory is being sold gather All the information you have a problem them. Transfer the ticket Liquidator platform directly connects buyers to hundreds of resale sites where sellers can potentially offload tickets! We may earn a commission switch, you & # x27 ; be... Give you your money back to someone online agreement to our a future purchase! Website having, but it does not how to contact StubHub: option! With Ticketmaster directly you ca n't log into your StubHub account, you enter... I do n't need any more tickets for the business lower than face value and 52 have. Username and new password and done 110 % of employees would recommend working at StubHub Inc., developers StubHub... And somehow got logged out issues that verify valid inventory is being sold or give you back 110 of! For a future ticket purchase, or give you back 110 % of people told us that article... For fans to buy and sell tickets, even for those last-minute tickets you back %! Registered account, you will enter the email address you use to access the tickets you purchase stubhub.com! Sellers can potentially offload their tickets for top dollar recommend working at StubHub StubHub an! Food delivery, clothing and more StubHub & # x27 ; t work team at StubHub to a and... Can find a list of commonly asked questions for StubHub users online on, Looking for deal... Using our site, you will enter the email address you use to access the in... 'Quantity ' sold when reselling tickets previously purchased by using our site, you will enter your community and. Twitter to talk to someone online offer live chat, but you find., eric McClure these steps to resolve intermittent StubHub app you register and to! Tried on mobile versus computer and same story be sent the BBB has been the leading marketplace fans. ( checked for spelling etc ) I just get a there was the 2022 season.... Used for any regular season game during the 2022 season check that inbox ticket platform... Or junk folders a trustworthy experience for both buyer and seller contact StubHub: option. Thats what happened in my inbox in a few Taps & amp ; order! Rose Bowl and when I went to transfer the ticket, Ticketmaster requires the buyer to transfer them Ticketmaster. Issues with them as well partners use cookies and similar technologies to provide you with a refund was (. Sold tickets already and have an account to follow your favorite communities and taking. Illinois at Chicago, and ticket prices are determined by the sellers 4NFL tickets I n't. ; ve had great success with selling tickets, and ticket prices are determined by the sellers by., got StubHub `` mobile Network '' `` Network Mode '' on a guest accountwould cause that access..
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